At PBB, we wish to offer all our support to you during the COVID-19 pandemic.
A timely message to our customers – the mothers and families who are so vital to us:
We’re sorry this isn’t the journey you imagined
Firstly, we’d like to acknowledge that the pregnancy and birth journey you’re experiencing is not what you had planned.
You might have been looking forward to meeting other expectant mums at pregnancy yoga classes. Or showing off bub to all your friends and family in person. Due to COVID-19 even chatting in mother’s group at the cafe is not possible.
Also, you probably didn’t envisage the whole world practising social distancing. Further, the extra measures health providers are taking to protect you can alter your birth plan.
We’re open for business and here to help
With social distancing, you may feel alone, but we are here to support you. PBB wants to help you stay safe at home by delivering our products to you as quickly as possible. Through our support, we hope to help you have greater joy and confidence in your pregnancy, birth, and breastfeeding adventure.
Thank you for your patience
Due to increasing online ordering, our store is experiencing higher demand than ever. Australia Post is also facing increased demand. As a result their services are slower than usual.
Our staff are under the pump. However, we are working as quickly as possible to get your order on its way to you. We’re grateful for your patience.
What we’re doing to keep you safe
On top of our usual hygiene measures, we are taking extra care with:
- insisting staff practise social distancing
- requiring customers picking up orders to practise social distancing
- ensuring staff wash their hands and use sanitiser frequently throughout the day
- asking staff who feel unwell in any way to stay home
- cleaning the work environment more often and more thoroughly than ever before.
Breast pump hire remains hygienic
If you hire a breast pump, rest assured our cleaning to the highest standards. Plus, every new user purchases a brand-new sterile pump kit.
What you can do
Please take care of yourself. Furthermore, let us know if there is anything we can do to help you.
A great source of the latest information is on NSW Health Website.